Additional Information for International Delivery

Policy information regarding international deliveries

Europe and International

We can also deliver a large selection of our gift boxes, trays and hampers worldwide. Country eligibility and various shipping costs can be found on each gifts’ product page. The prices shown in the product delivery details tab are additional to the hamper price and inclusive of VAT. Choose the country you wish to send the item to at checkout; this can be changed at any time before order is placed.

Customs clearance and paperwork

Many hampers are dispatched in the delivery country through our international agents, however some products are fulfilled from our UK distribution centre and, if delivered outside of the EU, are subject to clearance through local Customs. Although this does not normally cause delays, the timing of Customs clearance is outside of the control of Hampers or our international carriers, DHL International. Under worldwide shipping conventions, paperwork including a proforma invoice (with a minimal value and stating that the parcel is a gift) has to be attached to the parcel.

EU Europe Tier 1

Belgium, Channel Islands, France, Germany, Ireland, Luxembourg, Netherlands.

EU Europe Tier 2

Andorra, Austria, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. 

Non-EU Europe (includes extended areas, not in Europe)

Albania, Belarus, Bosnia Herzegovina, Canary Island, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russian Federation, Serbia, Switzerland, Turkey, Ukraine. 

Non-European countries that lie within continental Europe fall under differing delivery regulations that countries within the EU


There are two methods of delivery for the United States of America:

One is that we send the parcel from the UK, however there are certain rules we need to adhere to for Custom regulations for USA-bound parcels. 

The second option is that the hamper is dispatched from within America and therefore avoids customs and delay.


Delivery to Canada also has two options - the same as those that apply for the USA, just with direct dispatch from within Canada. We are not currently dispatching hampers from the UK to Canada due to changes in Canadian customs rules.

Australia and New Zealand

Friends and family down under no longer need to miss out on gifts from overseas. With you can send food and drink hampers and even flowers to Australia without Customs issues as our gifts are distributed directly from our partners within Australia.

Rest of the world

Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon Republic, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros Islands, Congo (Brazzaville), Cook Islands, Costa Rica, , Cuba, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji Islands, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea Bissau, Guinea Republic, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Rep Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali Republic, Marshall Islands, Martinique, Mauritania, Mauritius,  Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Rep, Nepal, Nevis, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion Island, Rwanda, Saipan, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, South Africa, Sri Lanka, St Barthelemy, St Eustatius, St Kitts, St Lucia, St Maarten, St Vincent, Sudan, Surinam, Swaziland, Syria, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga Islands, Trinidad/Tobago, Turkmenistan, Turks & Caicos Is., Tuvalu, Uganda, UAE, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (UK), Virgin Islands (US,), W Samoa, Yemen (Rep of), Serbia, Zaire, Zambia, Zimbabwe.

Still need help? Contact us here.